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Text Messaging (SMS) for
Small Business
If you
are a small business owner and seeking an innovative way to connect
with your customers, text
messaging marketing for small business is the "wave of
now". Sending text messages to your client base saves time
and money and can enable you to provide excellent customer service,
as well as increase your sales. Although texting was once primarily
peer to peer, businesses now use it to share time sensitive information
as well as information that is relevant to their client's needs.
One of the
greatest advantages to SMS is that messages are delivered instantly
on the receiver's cellular phone, thus delivering your information
in "real time". At the same time a text message is less
disruptive than a phone call, giving the receiver the advantage
of returning the message at his or her convenience.
Studies suggest
that eighty percent of consumers carry a cell phone on their person
at all times. Over ninety percent of all text messages are read,
and when given a choice, consumers prefer text messaging to radio
or television advertising.
Consumers become
numb to the amount of advertising thrown at them daily and after
awhile, tend to ignore it. An additional plus with using text messages
to get your word out is that small businesses generally don't have
thousands of dollars at their disposal for widespread ad campaigns.
Until now, this has been a next-to-impossible obstacle to overcome.
Text messaging (SMS) technology has turned the tables in favor of
the small business owner. All you need is some creativity to make
it work for you and your business.
Many small
companies who have tried the SMS approach to advertising have experienced
hit and miss results. This is because they fail to "emphasize
the benefits" of what they are trying to portray in their text
message. One thing to always keep in mind when using texting for
advertising - be brief and to the point. (don't ramble) You will
need to practice getting your point across in as few words as possible.
This keeps your customer's interest level piqued, as well as saving
him time.
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Response Marketing Systems
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