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What
is the future of SMS? The phenomenal (if unexpected) success
of SMS is well documented and now a widely used form of communication
both in the business world, as well as for personal use. Besides being
a veritable cash cow for cell phone providers, here is some food
for thought. A bit of a revolution has evolved with SMS in terms
of how people interact and communicate with each other. The future
will see service providers and phone manufacturers inventing new
ways to create a greater variety of SMS services. SMS should also be more cost effective in the future, as providers compete with one another for the biggest slice of the text messaging market. The biggest users of SMS, the current teen-20 something generation, will already have good texting skills and will pass their knowledge on to the next generation. More and more businesses are using text messaging today as an effective way of interacting with their customers. The growth of this application as a business tool will allow profits to be made from business and industry. Once SMS applications are more customized to meet the needs of the business community, (and they are evolving every day) there is a large chance of an SMS business explosion as between 2000 and 2002 with the consumer. Text messaging has increased three-fold in the past couple of years, and the future of SMS is looking very healthy, by all accounts.
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